Hi Paula,
Many thanks for looking after my order. It arrived safely and my son is very pleased with the choice. Thank you for the Strap. It is a present for him for painting my house. Aren't I lucky. Merry Christmas and a healthy happy 2005 to you and all at Christies.
Shalom
Joan Boyd.
 PS. I will be 80 in a few days so this online shopping is just great.

Hi Paula
Have received order thank you.  Thank you for your efficenciey and follow ups, much appreciated.
Cheers Jo

14th Feb 2004

Subject: Very Impressed!

Hi! I just wanted to tell you about my experience with the great staff and impressive service at Christies. I ordered an Evenstar pendant, which is breathtaking by the way for any middle-earth fan, and I was surprised at the magnificient level of service. I didn't get an automatic, impersonal e-mail, it was nice to see that real people actually responded to my questions, and it felt like someone was looking after myself and my order. There's something nice about a person sending an e-mail with their own writing, their name at the end. It's a shame it's so rare these days, businesses don't think it affects the bottom line, and don't waste time with it. In my experience with purchasing online, most of the time you're just an order number, if things go wrong, you get a generic "delay" e-mail and are left guessing. It was very nice of a change to see that Kelly, who actually answered my shipping questions before I purchased the item, also wrote me about the delay due to demand, and apologized, giving me an accurate time frame for delivery. Please, don't stop offering this kind of service; while it may seem small, it really sets you apart from a lot of other people out there.

Another note; the member's discount is a great feature, and I think that you have a great idea there. I know you'll have my business in the future. You just seem to offer something special in the whole package. I was also impressed to hear from Paula, who informed me that my item was on its way, was upgraded to faster shipping free of charge, though I by no means expected it. She also gave me a link to track it, and it was here in a ridiculously fast period of time. I am impressed with the item which is exactly as it was described, you also do a great job in describing items with great detail and accurate pictures on the website. Paula also sent me a note with the order with my name, the date, a thank-you, and her name written in ink. I was surprised that the same person that e-mailed me about my order also sent me a hand-written note in the package.

I guess what I'm trying to say is that the whole process seemed so personal... and I don't know if it's a New Zealand thing, a Palmerston North thing or a Christies thing, but as a Canadian, it just makes me respect and admire New Zealanders all the more. Thanks to Kelly and Paula, and keep up the great work. I'll definately be purchasing again in the future. My best wishes to everyone at Christies, it seems to me that you really care in what you do.

Rod Andrade (Canada)

Hi Kelly,

I have received my Casio watch STR500.2V yesterday, and it's a beautiful and practical timepiece as I would have expected. Just in time for my swimming session this weekend. Thanks!

From a satisfied customer,

Naiza

Hello
I am using this email address as the other one I have is at home.
Thank you for the efficient service in the delivery of my new Casio AW80-1 watch I purchased through your web site. Ordered on a Monday afternoon (25/8/03) and arrived in Christchurch on Wednesday (27/8/03). Hardly had to move off the couch except to go to work. Excellent.
Regards
Jarl

This morning I received my watch by courier, after ordering it on Sunday afternoon. I have brought a number of things online and found you level of service to be outstanding - clear e-mails - and prompt delivery. I would be more than happy to deal with Christies online again.

Matt Nelson
Auckland

I have received the watch and am impressed with the speed and confidence of the service and delivery.
This is the first order I have placed over the internet, thank you for making it an easy, enjoyable service.

Raechell

Would just like to thank you for your fast and very efficent service. I placed an order and the following day had recieved it! I think your web site is fantastic and the services you offer are even better. Keep the great work up!

From a happy customer .

hi there.

I have received the item i have ordered few days ago, and I would like to say I'm very happy with it.

Thanks for all the supports and helps. Excellent experience with you.!!
Fast delivery, flawless process and kindness for apologizing and
explaining me what happened.

great to deal with you and personaly highly recommand your service
to everyone!

thanks.
Best Regards
Mark.

Hi there, I received the watch in the mail today, Thursday. Perfect timing as my sons birthday party is tonight. He has already been given the watch, although his birthday is not until Saturday. I couldn't wait! He loves it.

Thanks to all the team for making the purchasing process so easy. I hope to make use of your fantastic service again in the future.

Thanks and regards
Heather Bint, Whangarei

Hi Bruce,

Just to say thanks, i've received my order - within 24 hours of placing it! Brilliant service, super cheap and exactly what i've looked everywhere for! Ta,

Regards

Rachel Paul

First Class and it is good to see this been taken to promote your company
I look forward to purchasing some of the products offered.
My wife will keep me poor


Sharlene and David Curtis
DANNEVIRKE 5491